Refund policy

We hope you love your products, but we recognize that scent and product preferences are deeply personal. While we do our best to describe every item accurately in our listings, we know a scent might not always match what you expected.

Due to the nature of our products, we do not offer returns or exchanges once items have been delivered.

However, your satisfaction matters to us. If you are unhappy with your order, please reach out to us via email so we can see how to make things right. If your order arrives with missing or incorrect items, let us know by emailing info@sleepyhollowhandmade.com and we will work to fix that immediately.